Customer Service Expert/Virtual Assistant (E-commerce)

Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

September 29th, 2020

Profile Description

Ready to take your business to new heights and restore your time balance?

- Customer Care Champion
- Quick-fix Hero
- Solid Customer Support Background


Here's how I can help you:

CUSTOMER SUPPORT (E-COMMERCE) 

Ready to turn support headaches into happy dances! Bringing laughter and lightning-fast solutions to your ecommerce world. From juggling orders like a pro to turning frowns upside down, I'm the virtual assistant who adds a sprinkle of magic to customer support and ecommerce tasks. Let's make your business sparkle!

Order Processing
Returns and Refunds
Product Knowledge Management
Feedback and Reviews Management<8efe80624d780eba0c6493ec45140364>Email Management
Live Chat Support
Escalation Handling
Performance Reporting
Customer Satisfaction Surveys      


SOCIAL MEDIA (COMMUNITY ENGAGEMENT) 

Managing social media channels, forums, or online communities to engage with customers, answer questions, and foster positive interactions.
<8efe80624d780eba0c6493ec45140364>Facebook<8efe80624d780eba0c6493ec45140364>Twitter
Tiktok
Instagram       


TOOLS I USE/FAMILIAR WITH:
eBay
Shopify
Gorgias
Google Suite
Microsoft Office<8efe80624d780eba0c6493ec45140364>Facebook
Instagram
Tiktok
X
Linkedin
Canva
Slack
Zoom
Google voice
Upgrade to see actual info<8efe80624d780eba0c6493ec45140364>Skype

If you're ready to team up for success:1. Message me here on OLJ2. Let's schedule a time to connect


PS.Time flies when you're doing it all. Delegate to me and take control of your schedule. *wink*