Fails to address customer queries or issues promptly?
Need help with managing large volumes of data/keeping records structured?
Need help keeping track of multiple leads, follow-ups, and appointment setting?
Need someone with clear and effective verbal and written communication?
Say yes to your:
• Your Customer-Centric Customer Service Specialist
• Proactive and Initiative-Driven Assistant
With my six years of experience in customer support, I aspire to provide prompt and effective solutions to all your customers' inquiries/concerns and business needs.
• Prioritizing the Distinct Needs/ Desires of Clients and Customers.
• Can juggle multiple tasks without letting quality slip.
• Can crack tough nuts in finding top-notch solutions to any challenges or issues that come your way.
• Dependable and self-sufficient, with the ability to work with minimal supervision.
• Adept in navigating diverse technologies and quick to learn new tools or platforms.
• Highly attentive to details and skilled in organizing information or tasks.
• Proactive in anticipating needs and addressing tasks before they become urgent.
Campaigns I've worked with:
•PLZ Homes (Appointment Setter: Cold Caller)
•Canva Print (Customer/Technical Support:
•Pearson (Customer/Technical Support: OMNI Channel)
•
•Capital One (Customer Support: Phone)
•UPS (Customer Support: Phone)
•With video editing skills in Canva Tiktok making Reels
•Market Research using Google Trends
•Copywriting
•Google Workspace knowledge
If you think we're a suitable fit:
• Hit the message button.
• Let me know when your best time for a Discovery Call is.
Talk soon,
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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