Your all-rounder VA with advanced graphic Designing skills

Overview

Looking for part-time work (3 hours/day)

at $20.00/hour ($1,320.00/month)

Bachelors degree

Last Active

February 13th, 2024 (73 days ago)

Member Since

September 23rd, 2020

Profile Description

Hi there! Are you still looking for your next, trusted virtual/executive assistant? Or maybe a customer service or technical support expert? Look no more!
I am a professional, reliable and trustworthy person with almost 8 years of experience providing excellent customer service to most of the High-Profile BPO companies here in the Philippines and worldwide. I have handled billing, sales, healthcare, telco, and technical accounts. I have the most experience in processing healthcare claims, troubleshooting (internet, phone, and cable), renewal/re-contracting of telco plans, with a FCR/VOC/NPS-centric environment. I've been a team leader/manager for almost 6 years. I've also worked as an assistant to our Operations manager - scheduling meetings, call listening sessions, call calibrations and strat planning.
I help business owners lighten their workload while building concrete strategies to improve their social media platforms, support their online communities, and drive engagement to help with sales. I also answer email and chat queries for these businesses in a timely, professional, and efficient manner. With all those laid out, I also create social media graphics, infographics, promo ad images, product launch images, and 3D Mockups for Sales and Web pages.
To sum up, I am all that you need, rolled into one!
Here are the different CRMs/Systems that I am efficient with
? Zendesk
? Slack
? ActiveCampaigns
? WordPress
? Asana
? ClickFunnels
? Recurly
? Stripe
? Trello
? ClickUp
? SproutStudio
? Google Suite/Workspace
? LinkedIn
? Tiktok
? Adobe Photoshop
? Canva
I am interested in learning any new tools needed to get the job done. With my experience and expertise, I would love to help you get your workloads done efficiently, timely, and effectively.