Overview
Looking for full-time work (8 hours/day)
at $5.70/hour ($1,003.20/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
May 9th, 2024 (10 days ago)
Member Since
September 22nd, 2020
Profile Description
I have been in the collections and customer service industry for over 10 years, working on US and UK portfolios. I started as an agent taking customer calls, to doing project workforce management. My skills are focused on providing overall customer service satisfaction by assisting customers/clients with their concerns, offering solutions, and resolving disputes.
Top Skills
Office and Administration » Data Entry
Customer Support » Customer Service
Experience: Less than 6 months
Throughout my career, I’ve excelled in roles that focus on helping others. I work to defuse tension by addressing issues head-on making customers immediately aware that I am on their side and ready to assist. I’ve built and excellent history of restoring customer satisfaction. Leveraging my strengths in date entry and customer service. Combined with proficiency in complaint resolution. I am well-prepared to deliver top quality service.
Other Skills
Office and Administration » Email Management
Office and Administration » Personal Assistant
Accounting » Accounts Receivable » Collection
Experience: 5 - 10 years
- Daily inbound and outbound collection calls and emails. - Updating consumer information through the internal company software. - Provide payment solutions that are suitable to both consumers and clients.
Office and Administration » Debt Collection
Experience: Less than 6 months
- Daily inbound and outbound collection calls and emails. - Updating consumer information through the internal company software. - Provide payment solutions that are suitable to both consumers and clients
E-Commerce » Inventory Management » Quality Control
Customer Support » Email Support
Customer Support » Technical Support
Customer Support » Phone Support
Office and Administration » Transcription
Office and Administration » Microsoft Excel
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Makati City
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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