Paula

VA l Office & Admin l Data Entry l Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Four Years
Bachelors degree

Last Active

May 4th, 2024 (14 days ago)

Member Since

September 18th, 2020

Profile Description

I am a fast learner, willing to undergo training, resilient to pressure, can work within minimum supervision, organize, flexible and a responsible worker to achieve my client's trust and satisfaction, possess excellent communication and inter-personal skills. Excellent on handling concerns with a smile.  
Onlinejobs.ph for me is a platform that can utilize my organizational skills, educational background and ability to work well with people. My willingness to learn new things will make me more effective and efficient towards reaching the company’s/ client's goal.

Office Tools used/familiar: Xero Accounting, NowInfinity, MyProsperity, Knowledge Shop, FYI software for document management, ATOMate, ATO Portal, Microsoft Excel, Powerpoint and Word, Google Sheets,  SAP, IWORKS,  Slack,  Zoom, VooV Meeting

An overview  of my work experience below;

As Client Services Administrator
- Manages client documents e-signing packs (tax, financials, ASIC), including preparation of cover letter and final packs.
- Draft emails to clients, addressing queries and communicating with the ATO for remissions.
- Prepare basic ASIC documents (e.g., change of company details) to support corporate filings.
- Maintain well-organised files and records to facilitate efficient document retrieval.
- Interact with clients via email, providing professional and timely responses to inquiries.
- Prepares various documents and correspondence to support accounting operations.
- Assist accountants with client follow-up reminders to ensure deadlines are met.
- Prepare reports for management to support decision-making processes.
- Undertake other ad hoc administrative tasks as required to support the team.

As an Admin Officer of Fiberhome Phils. Inc.
(Telecommunication)
- Performs administrative and office support activities, including but not limited to answering phone calls, maintaining files, equipment inventories and storage. 
- Maintains supplies inventory by checking stock to determine the inventory level; anticipates needed supplies; places and expedites orders of the supplies and verifies the receipt of the supplies. 
- Performance multifaceted general administrative tasks to support the operational needs of the project. 
- Prepares and compiles needed documents for Leasing, Government Process and other related for office activity. 

As an Assistant Station Head of Ninja Express Tech Phils. Inc 
(Logistics) 
- Assist Station Head in managing day-to-day operations of a Ninja Station in your locality from inventory, asset management, office management, office administration and financial handling protocols. 
- Support the Station Head in managing fleet and warehouse activities. 
- Investigate failures, identify and understand the root causes, drive continues improvement. 
- Recruit, train, manage and lead Ninja's fleet of drivers and driver-partners. 
- Champion absolute Customer Satisfaction by working closely with our Customer Service Team. 

As a Customer Relations Officer of Toyota Company 
(Automotive Industry)
- In-charge in attending client's queries and any other need. 
- To take responsibility for being the first point contact for all callers and ensuring high quality of service delivered at all times.
- Being able to assess and address customer complaints. - Responsible in conceptualizing dealer activities (Halloween, Christmas, Valentine's, Etc.,) 
- Responsible for conducting a survey to all clients who purchased brand new vehicles and services. 

As a Pharmacy Assistant of a Medical Center
(Medical Field) 
- Take in and handle out prescriptions. 
- Check and notify the Pharmacist if stock is low and with expired medicines.
- Manage the cashier register every night-shift schedule. 
- Prepare the bills for out coming patients every night-shift schedule. 
- Receive, load and unload incoming goods from manufacturers, wholesalers and elsewhere. 
- Responsible for monitoring and dispensing needed medicines in all hospital departments/stations. 

As a Toll Teller of an Expressway Company 
- Collect toll using various means of payment, delivery customer service excellence to motorists as well as promoting the expressway. 
- Balance the bills and coins, checks cash drawers at ends of shift and calculate daily transactions using computers, calculators or adding machines

Top Skills

Accounting » Xero

Experience: Less than 6 months

Admin Tasks

Office and Administration » Data Entry

Other Skills

Professional Services » Management Services » Inventory Management

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support

Customer Support » Email Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Mobile Marketing

Office and Administration » Email Management

Basic Information

Age
30
Gender
Female
Website
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Address
Tarlac City, Tarlac
Tests Taken
IQ
Score:  125
DISC
Dominance: 27%
Influence: 14%
Steadiness: 33%
Compliance: 26%
English
C1(Advanced)
Uploaded ID
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