Catherine
Admin Asst. with Email Management, Cust. Service, and Canva
Verified
Overview
Looking for part-time work (5 hours/day)
at $4.89/hour ($590.00/month)
Bachelor degree
Last Active
October 23rd, 2025 (225 days ago)
Member Since
November 1st, 2009
Profile Description
The core of my VA experience is working directly with either the CEO/Founder or the Chief-of-Staff. This means I have been exposed to various business-related tasks and even adhoc tasks.
A few tasks I have experience with in no particular order:
-Writing reports based on analytics data,
-Process documentation which were later turned into SOPs.
-Creating images for marketing images and images for web articles,
-Preparing or updating content for web publishing,
-Research for new content or to make existing content current,
-Data entry using spreadsheet software,
-Adding WordPress pages,
-Assigning tasks to colleagues,
-Assisting in vetting talents for short-term projects, and
-Leading projects.
English skills:
-Proficient in speaking and writing in English.
-Had taken the Test of English as a Foreign Language internet-based (TOEFL-iBT) with an overall score of 104/120 which is equivalent to CEFR C1.
Major research project:
-Completed a 6-month research for a male clothing business registered n Utrech, The Netherlands.
Before becoming a VA:
Former educator at a Phillippine college's school of Computer Science and Information Technology for 7 years.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Performed daily email support of 3-4 Inboxes for an e-commerce group based in Belgium whose products are in the supplements, weight loss, and personal care niche. The business' customer base was United Kingdom, Ireland, and South Africa. Also, occasionally handled the Inbox for their Dutch and French customers. Using Google Translate, I answered emails that had available response templates and marked and redirected to supervisors those I couldn't answer.
Office and Administration » Google Docs
Experience: 5 - 10 years
Used Google Docs for creating SOPS, reports, briefs, and written articles. Used the same as collaboration tool at the office and as a place for collated research data to be used for new articles or for updating published ones.
Office and Administration » English
Experience: 10+ years
Used the English language at all times in office, client/customer communication, writing reports, writing research (acad or non acad), and Standard Operating Procedures. CEFR C1 rating based on overall score from the Test of English as a Foreign Language Internet-based (TOEFL-iBT)
Other Skills
Project Management » Trello
Experience: 1 - 2 years
Used Trello to receive alerts about Project assignments, monitoring of any project's status, and for collaboration. Also used it to assign tasks to colleagues.
Design » Graphic Design » Canva
Experience: 1 - 2 years
Used Canva to create create related graphics intended to enhance and break long walls of text on Wordpress articles, product photos, an online freelancer's summit in 2021, and for an independent trance music artist's album.
Basic Information
- Age
- 48
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao Sur
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 28
- Influence: 9
- Steadiness: 35
- Compliance: 28
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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