Loida

VIRTUAL ASSISTANT

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors degree

Last Active

May 10th, 2024 (3 days ago)

Member Since

September 10th, 2020

Profile Description

I graduated with a Bachelor's degree in Secondary Education major in English, the values I imbibed and instilled by my Alma mater fosters a great impact in my career in the BPO industry as I am living with a high sense of regard to commitment coupled with diligence and dedication. My 3 years of work experience includes customer service, sales, billing, retention, and technical support for Comcast, AT&T, and T-Mobile. I believe that great customer service is not limited to resolving a client's concern but moreover the ability to bridge the gap between the consumers and the company.
Aside from working in the call center, I started working remotely at home as a Cold caller, appointment setter, and Virtual assistant customer service. I was able to work for the e-commerce, health, and the Real estate industry. Some of my tasks as a virtual assistant are; I'm being assigned to respond to customer's concerns, inquiries, refund/cancellation through email and social media, Reaching out to suppliers regarding the orders, fulfilling orders on the platform, listing information using google docs/spreadsheets, or  Airtable, excel, Shopify, Oberlo, Zendesk, Reamaze, Quire, Airtable, and many more. 

Top Skills

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Basic Information

Age
28
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
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