Katumi

Corporate Trainer

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Overview

Looking for part-time work (4 hours/day)

at $10.23/hour ($899.99/month)

Associates degree

Last Active

June 14th, 2024 (3 days ago)

Member Since

September 9th, 2020

Profile Description

As a corporate trainer at iQor Philippines, I specialize in delivering various learning programs to new hire employees and managers, as well as providing performance coaching and feedback. I also have expertise in data extract, using CRM tools such as Salesforce and PowerBI, to generate insights and reports for account management and customer support.

In my current role, I have successfully trained and supported multiple teams and accounts, handling escalations and technical issues, and ensuring customer satisfaction and retention. I have also contributed to the improvement of the training curriculum and materials, incorporating best practices and feedback from learners and stakeholders. I am passionate about learning and development, and I enjoy collaborating with diverse and talented people to achieve our goals. I believe that I can bring valuable skills, perspectives, and experiences to any organization that values innovation, quality, and customer service.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Data Entry

Other Skills

Marketing » Copywriting

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Marketing » Affiliate Marketing

Customer Support » Technical Support

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Social Media Moderation

Office and Administration » Translation

Basic Information

Age
27
Gender
Male
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  120
English
C2(Advanced/Mastery)
Uploaded ID
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