Executive Assistant/Customer Service Representative/ Cold Caller/ ESL Tutor/ Credit

Overview

Looking for full-time work (8 hours/day)

at $16.54/hour ($3,200.00/month)

College Undergraduate

Last Active

July 19th, 2026 (6 days ago)

Member Since

September 7th, 2020

Profile Description

CUSTOMER SERVICE REPRESENTATIVE IQOR PHILIPPINES
FOR SPRINT ACCOUNT
- Responded to customer enquiries and resolved issues via phone, email, and chat. - Provided excellent customer service, ensuring
high customer satisfaction ratings.
- Collaborated with internal teams to resolve complex customer issues.
- Consistently met or exceeded monthly performance targets and quality standards.

SKILLS
• Customer relationship management
• Team building
• Process improvement
• CRM software utilization
• Administrative support and management
• Credit analysis and repair
• Communication and negotiation
• Problem-solving and analytical skills
• Time management and organization
• Client relationship-building and management
• Client consultation
• Conflict resolution
• Order fulfilment
• Data analysis
• Administrative support
• Lead generation
• Coaching and mentoring
• Customer feedback analysis
• Communication strategies
• Sales presentations
• Multi-tasking
• Problem-solving

WORK EXPERIENCE:

CUSTOMER SERVICE REPRESENTATIVE SUTHERLAND
GLOBAL FOR FLORIST TO DELIVER ACCOUNT
- Provided top-notch customer service to florist customers,
handling inquiries, orders, and delivery issues. - Resolved customer
complaints and concerns in a timely and professional manner. -
Collaborated with logistics and customer care teams to ensure
seamless order fulfilment and issue resolution. - Consistently met or
exceeded customer satisfaction and quality targets, receiving
positive feedback from customers and supervisors.
CUSTOMER SERVICE TEAM MANAGER AT ALORICA CLARK
FOR T-MOBILE EXPERTS
- Led a multiple team of customer service representatives,
ensuring excellent service delivery - Developed and
implemented strategies to improve team performance and
customer satisfaction - Analyzed metrics and data to identify
areas for improvement and implemented process changes -
Coached and mentored tea ---------- mbers, resulting in improved
performance and career growth - Collaborated with cross functional teams to resolve complex customer issues and improve
overall customer experience

REAL ESTATE CONSULTANT HOMEBASED COLD CALLER
FOR QUICK ‘N EASY OFFERS
- Contacted potential clients via phone to generate leads and
interest in properties. - Presented property features, benefits, and
pricing to prospective buyers, addressing their questions and
concerns. - Utilized CRM software to track interactions, follow up
with leads, and manage pipeline. - Consistently met or exceeded
monthly sales targets and lead generation goals, contributing to
team success.

EXECUTIVE ASSISTANT HOMEBASED ASSISTANT AND
CREDIT REPAIR SPECIALIST
- Provided administrative support to senior executives, managing
calendars, schedules, and travel arrangements - Analyzed credit
reports, identified errors, and developed credit repair strategies
for clients - Communicated with credit bureaus, creditors, and
clients to resolve credit issues and improve credit scores -
Demonstrated exceptional organizational, analytical, and
problem-solving skills - Built strong relationships with executives,
colleagues, clients, and creditors.