Joy
Performance Coach,Team Leadaer, QA Specialist, Data Analyst
Overview
Looking for part-time work (4 hours/day)
at $3.00/hour ($264.00/month)
Bachelors degree
Last Active
February 10th, 2024 (75 days ago)
Member Since
September 7th, 2020
Profile Description
I've been in a BPO industry for 13 years and have held different roles from Telesales Representative to Data Analyst . I do one-on-one coaching to agents who need improvement on their call handling skills. I also monitor, audit, and evaluate calls based on QA guidelines. I send sample data records to clients to determine wether they meet specification and quality standard.
Top Skills
Marketing » Telemarketing
E-Commerce » Inventory Management » Quality Control
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Other Skills
Design » Adobe » Photoshop
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 20%
- Influence: 5%
- Steadiness: 38%
- Compliance: 38%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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