I'm your Bookkeeper/CSR Superstar!

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Vocational Course/TESDA

Last Active

May 14th, 2024 (7 days ago)

Member Since

September 6th, 2020

Profile Description

My name is Upgrade to see actual info,  I completed the course on How to be a Virtual Assistant Bookkeeper with Xero and Quickbooks.
- I can help you Match/properly categorize transactions coming into QBO from bank and credit card feeds.- Reconcile bank and credit card statements monthly.- Make journal entries when needed.- Create invoices for customers' businesses and process payments received.- Create bills and process payments received.- Payroll processing. - Clean up for new clients from other accounting systems, manual bookkeeping, or existing QuickBooks files (Online or Desktop)- Import bank and credit card statements into QBO- Process transactions for clients using classes- Pull monthly financial statements and send them to clients- Integrate Apps with QBO to increase efficiency- Provide insight and suggestions on improving efficiency within the business
My last job was at Upgrade to see actual info I am responsible for processing new orders, replacements, tracking orders, billing, cancellation refunds, and returns.
I have worked as a Travel Specialist/Consultant for the last 7 years, As customer service, my job is similar to being a front desk and ticketing agent. I process reservations for flights, hotels, and car rentals. If there's a change in customer reservation such as cancellation or change due to unforeseen circumstances, I make sure to look for an availability that suits their needs. Tools I was able to use are GDS Emulator, Sabre, and pretty much my previous employer's internal tools. I managed incoming calls, chats, and emails.
I am consistently committed to delivering exceptional customer service experience.  I excel at providing CSAT/ Good Customer satisfaction, I provided excellent QA scores ranging from 90 to 100, and able to meet all the KPIs that were my previous employer required. It could benefit your company because I developed the necessary skills which include, professionalism, problem-solving, communication skills, and work ethic.
I look forward to meeting you and discussing how I can be of value to your company. Thanks!