FREELANCER

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

April 1st, 2024 (28 days ago)

Member Since

September 2nd, 2020

Profile Description

My previous working experiences include six months as a Customer Support Associate/IT Trainer and four years as a Staff Assistant in a local financial company. As a Customer Support Associate, as well as an IT Trainer, rolled into one, I provide assistance and support to our clients by guiding and training them on the use of a certain application that our company developed that they will use upon their transition from using a manual application to an online one. Through this job role, I developed my communication and listening skills as well as being patient. As far as my job role is concerned, some clients are not easy to get along with, hence, I have to exert extra patience with them. Also, not everyone is a fast learner so you have to be ready on their questions not just once but many times. You should also have great communication skills to reiterate well to your clients what you want them to know or what they need to learn . On thee other hand, being a Staff Assistant in a local financial company is way more complicated. It is a three-job role rolled into one ----- a loan processor, refund clerk, and credit investigator officer. This job role is almost the same as being a Customer Support Associate. In my four years of being a Staff Assistant, I learned to do a lot of clerical work from loan processing, refund processing, and credit investigator officer (my previous job offered financial services to pensioners --government and private by offering them a pension loan). Aside from that, most of my job includes customer support by answering various queries. It is also included in my role as Staff Assistant to conduct marketing activities to encourage more potential clients by doing house-to-house marketing, giving out flyers, and boosting company promotions and offers.