I am a versatile eCommerce professional with hands-on experience managing Shopify stores, providing international customer support, building high-converting online stores, and executing social media marketing campaigns. I have worked with businesses to streamline daily operations, improve customer satisfaction, and increase online sales through efficient store management and digital marketing strategies.
As a Shopify Store Manager, I oversee day-to-day store operations, including product management, inventory updates, order fulfillment, pricing, discount campaigns, app integrations, and store optimization. I ensure that the store operates smoothly while delivering an excellent shopping experience for customers.
With experience as an International Customer Service Representative, I have assisted customers through
As a Social Media Manager and Media Buyer, I create and manage social media content, plan marketing campaigns, and run paid advertisements on platforms such as
As a Shopify Store Builder, I specialize in creating visually appealing, user-friendly, and conversion-focused Shopify websites. My experience includes theme customization, product uploads, collection organization, navigation setup, payment and shipping configuration, app installation, and optimizing the overall customer shopping experience.
I am detail-oriented, organized, and passionate about helping businesses grow through exceptional customer service, efficient eCommerce management, and data-driven marketing strategies. I adapt quickly to new tools and processes and thrive in fast-paced remote work environments where delivering quality results is the top priority.
Experience: 2 - 5 years
E-commerce (Shopify) Store | Trello | Slack | Ali Express | Google Sheet for Supplier | Customer service email, and live chat. Ensure customer satisfaction without compromising the company’s policies. Making sure photos are high-quality (Photoshop expert and Canva editor).
Experience: 6 months - 1 year
Conducted short courses in Data Analytics Level III, teaching data organization, basic analysis, and reporting using spreadsheets and online tools. Assisted learners in handling data accurately, creating simple reports, and presenting insights useful for business and client support tasks.
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