Kathlen

General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Bachelors degree

Last Active

May 14th, 2024 (yesterday)

Member Since

August 30th, 2020

Profile Description

Hello and welcome to my profile!

I'm your experienced virtual assistant passionate about efficiency and client satisfaction since 2021. Before diving into remote assistance, I spent 5 fruitful years in the BPO industry, specializing in customer service and technical support. My expertise spans administrative support, top-tier customer service, and adept property management.

I'm passionate about leveraging my skills to help businesses thrive. I aim to contribute to their growth trajectory by providing virtual assistance services.

Here's how I can assist you: 

1. Administrative Support:
???Email management: Handling correspondence promptly and efficiently.
•Calendar scheduling: Organizing appointments and meetings to optimize your time.
•Data entry: Ensuring accurate and organized data management.

2. Customer Service:
•Prompt response to inquiries: Addressing customer concerns with professionalism and empathy.
•Managing customer communications: Providing exemplary service to enhance customer satisfaction.

3. Property Management:
•Create tenancy agreements/contracts for tenants
•Rent collection and invoicing: Ensuring timely payments and financial management.
•Maintenance coordination: Overseeing property upkeep and resolving issues promptly.
•Tenant communication: Facilitating smooth communication channels between landlords and tenants.

4. Research:
•Market research: Gathering valuable insights to inform business strategies and decision-making.
•Competitor analysis: Identifying strengths and weaknesses to gain a competitive edge.

5. Social Media Management:
•Content creation and scheduling: Engaging your audience with compelling content.
•Audience engagement: Building and nurturing relationships with your online community.

If you need someone experienced, independent, thorough, and can start immediately -- HIRE ME! *wink*

Top Skills

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

I am an experienced virtual assistant who has been passionate about efficiency and client satisfaction since 2021. I provide Administrative support, Customer service, Research, and Social Media management. I also have experience with Property Management.

Marketing » Social Media Management » Social Media Marketing

Experience: 2 - 5 years

I have experience with Social Media Management such as Content creation and scheduling, Engaging your audience with compelling content, Audience engagement, and Building and nurturing relationships with your online community.

Customer Support » Customer Service

Experience: 5 - 10 years

Experienced virtual assistant since 2021. Before diving into remote assistance, I spent 5 fruitful years in the BPO industry, specializing in customer service and technical support.

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 22
Influence: 11
Steadiness: 38
Compliance: 31
Uploaded ID
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