Fluent in written and verbal English communication. Excellent teamwork and inter-personal skills. Can work with minimal supervision. Well versed with Microsoft-based applications.
Experience: 2 - 5 years
Customer service for the Australian e-commerce brands Ninja Shark and Blendaco. I handle calls, emails and chat, as well as backend tasks such as invoice and shipping label creation, coordinating with the warehouse, reporting issues with the website and keeping track of the inventory. But mainly I handle customer queries and tasks from pre to post-purchase.
Experience: 10+ years
With more than 17 years experience, I've handled customer support and other related roles in BPOs and call centers since 2007, and moved to freelance after 2020. I also have previous work experience with filing and appealing Social Security Disability claims, medical records retrieval and review for product liability cases, and I have worked as customer service for big brands such as Anthem BCBS and Optum Rx.
Experience: 2 - 5 years
I am well versed in verification of eligibility and benefits, following up for A/R on claims, as well as working out claim denials. As a medical virtual assistant, I leverage my diverse set of skills and passion for medical billing to deliver accurate and efficient services so that you as a medical provider can focus on what matters - your patients.
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