Overview
Looking for full-time work (8 hours/day)
at $13.00/hour ($2,288.00/month)
BS Psychology Graduate
Last Active
January 12th, 2024 (373 days ago)
Member Since
October 17th, 2013
Profile Description
• Knowledgeable on assisting training activities.
• Knowledgeable on computer applications (MS Word, MS Excel, MS PowerPoint, etc.).
• Knowledgeable on compiling and analyzing survey data (e.g. Personnel Satisfaction Survey).
• Knowledgeable on conducting needs assessment.
• Knowledgeable on clerical procedures (filing, photocopying and handling phone calls, etc.).
• Knowledgeable on filing files.
• Knowledgeable on administering psychological tests.
• Knowledgeable on personnel records and timekeeping.
• Knowledge in customer relationship management skills.
• Excellent in oral and written (English & Filipino).
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Responsible for daily operations management of the Customer Service team, by applying exceptional leadership skills, strong team management and motivational skills that provide help, advice and monitoring of its ticketing CRM system Responsible for ensuring all customer enquiry tasks are completed with accuracy Collaborates with BDM, BIM and Sales Team to enhance a smooth on-boarding and process improvement which implies corrective actions and promotes System Division customer experience
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Attain Customer Service objectives such as service procedures, policy adherence and division performance, and ensure accurate and efficient reporting of applicable statistics Contribute to System Division Business Improvement, Sales and R&D to provide service output analysis and implement changes Determine and create effective System Division service requirements to maximize customer operational performance which provides a help desk resource, technical advice; system issue resolutions; advisory dissemination and diagnostic network problems
Customer Support
Experience: 5 - 10 years
Been providing customer support ever since I started working since 2010. I have supported various foreign clients not just local clients.
Other Skills
Marketing » Content Creation » Article Writing
Experience: 2 - 5 years
Writing articles with specific topics and subjects as my part time job. Be able to write 3-5 articles in a day.
Human Resources
Experience: 2 - 5 years
I have been part of Payroll and HR department and worked with HR tasks and responsibilities.
Real Estate
Experience: 5 - 10 years
I have worked with a local real estate company and I have been part of an Australian real estate marketing company since 2014 until 2023.
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas, National Capital Region
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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