Virtual Assistant | IT Specialist |Editor

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

August 20th, 2020

Profile Description

Dynamic and results-driven professional with extensive experience as a Dental Insurance Verification Specialist, complemented by a strong background in Virtual Assistance, Data Analysis Support, and Application Support Engineering. Skilled in verifying dental insurance eligibility, benefits, coverage, frequencies, limitations, pre-authorizations, and claim requirements while ensuring accuracy, compliance, and timely communication with dental offices, insurance providers, and patients.

Proficient in handling high-volume insurance verification requests, interpreting dental benefit plans, resolving coverage discrepancies, and maintaining accurate patient records to support seamless treatment planning and billing processes. Recognized for delivering exceptional customer service, strong attention to detail, and the ability to manage multiple priorities in fast-paced remote environments.

In addition to dental insurance expertise, brings hands-on experience in Microsoft Office, email and chat support, IT troubleshooting, backend system operations, Salesforce Administration, Salesforce Sales Cloud, Salesforce support, Help Desk Operations, Functional Testing, and Configuration & Release Management. Adept at analyzing technical issues, streamlining workflows, ensuring data integrity, and supporting business operations with efficiency and professionalism.

A highly adaptable and tech-savvy professional with excellent analytical, organizational, and communication skills, committed to continuous improvement and delivering accurate, reliable, and high-quality support across healthcare and technology-driven environments.