Seeking an environment that fosters professional growth and success,Eager to leverage skills and knowledge as an Office Assistant and CustomerService Representative. Committed to ensuring customer satisfaction byproviding exceptional service and unmatched support.
Experience: 5 - 10 years
I have more than 8 years experience as a customer service representative in different line of business. May it be financial services, banking, telecommunications services, retail, airlines and more. Explicit customer service and resolution is my passion. And this is in all kind of channels such as phones, email and chat.
Experience: 5 - 10 years
As a customer service representative, what we are aiming for is to deliver exceptional customer service experience resulting to positive and great feedback by being knowledgeable of the product or service that we are offering. I have developed excellent communication skills, allowing me to handle and resolve issues of the customer calmly and professionally.
Experience: Less than 6 months
Acted as the first point of contact and set appointments for prospective clients. Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails.
Experience: 1 - 2 years
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