Motivated and detail-oriented Virtual Assistant with nearly 3 years of experience in IT operations and cloud support at Accenture Philippines. I’ve supported enterprise-level applications and helped streamline tech operations—gaining strong troubleshooting, communication, and multitasking skills along the way.
Currently expanding my skill set through hands-on training in web development (HTML, CSS, JavaScript) and e-commerce platforms like Shopify. While I'm still growing in these areas, I'm a fast learner who thrives on challenges and takes pride in delivering reliable, tech-enabled support for businesses.
I bring a solid foundation in tech, a strong work ethic, and a commitment to continuous learning—making me a valuable partner for businesses looking for dependable remote support.
Experience: 2 - 5 years
Nearly 3 years as an IT Operations Associate and Cloud/App Support at Accenture Philippines. Provided frontline support for enterprise applications, resolving user issues across various platforms.
Experience: 2 - 5 years
Handled internal ticketing and client communications in corporate support environments. Comfortable managing inboxes, filtering messages, and organizing tasks.
Experience: 2 - 5 years
Provided consistent issue resolution in IT operations; strong ability to identify root causes and implement practical solutions.
Experience: Less than 6 months
Learning how to set up Shopify stores, add products, and customize themes. Familiar with basic Shopify admin and store operations.
Experience: 2 - 5 years
xperienced in handling both internal and external client inquiries, explaining technical concepts clearly, and resolving issues professionally and efficiently.
Experience: Less than 6 months
Experience handling admin tasks, data entry, scheduling, and tech support. Skilled at using productivity tools, maintaining calendars, and supporting remote teams efficiently.
Experience: 6 months - 1 year
Currently undergoing training in HTML, CSS, and JavaScript. Familiar with basic front-end website development and committed to continuously improving my web development skills.
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