Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
June 27th, 2026 (today)
Member Since
August 19th, 2020
Profile Description
I am a skilled professional with experience in customer service, technical support, and sales, primarily for telecom accounts. I also have a strong background in cold calling for health insurance and outbound calls for upselling, which has helped me build excellent communication and persuasion skills. In addition, I have handled online orders and data entry using platforms such as Shopify, Zoho CRM, and Checkout CRM, giving me confidence in managing both customer-facing and back-end processes effectively.
Beyond my core expertise, I have a passion for creativity. I enjoy working as a graphic artist and video editor, using tools like Adobe Photoshop and Canva to design engaging content for social media and events. My creativity, combined with my organizational skills, allows me to contribute both technically and artistically to any team I work with.
Outside of work, I have played rhythm guitar in a band—one of my cherished hobbies that has taught me teamwork, dedication, and adaptability. I also love coordinating events, where my attention to detail and ability to stay organized have been key to achieving successful outcomes.
With my versatility, creativity, and strong professional background, I am eager to bring value, contribute fresh ideas, and make a lasting positive impact.
SKILLS SUMMARY
• Customer Service Representative• Technical Support• Coach / Team Lead• Data Entry• Cold Calling• Appointment Setter• Graphic Design• Reservation and Ticketing Support• Retention Specialist
Tools I've used and am familiar with:
Shopify | Gorgias | Zoho CRM | Checkout CRM |Slack | Avaya | Jabber | Ring Central | ACSS | Gmail | Verint | Canva |Adobe Photoshop | MS Teams |Team Viewer | Zoom | Google Drive |Google Sheets | Dropbox
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
For two years, I managed email support for an airline account, developing strong skills in accuracy, detail orientation, and time-sensitive communication, given the critical importance of flight details.
Customer Support » Technical Support
Experience: 10+ years
My experience in technical support for a telco account has strengthened my troubleshooting skills and enhanced my ability to guide and educate customers with clarity, patience, and professionalism.
Customer Support » Customer Service
Experience: 10+ years
With 14+ years in the BPO industry, I have developed a strong background in customer service, technical support, and client relations. I excel at delivering seamless customer experiences while meeting performance metrics and maintaining service excellence.
Other Skills
Customer Support » Sales Support
Experience: 2 - 5 years
With 3–4 years in sales, particularly in telco and health insurance, I developed strong persuasive communication skills, emphasizing customer benefits to drive conversions and consistently achieve sales targets.
Office and Administration » Data Entry
Experience: 5 - 10 years
Experienced in data entry with strong attention to detail, accuracy, and efficiency. Skilled in handling sensitive information, ensuring data integrity, and maintaining organized records.
I have been practicing graphic arts since high school, turning a personal passion into a creative strength. For me, editing is not just about finishing a task, but about producing meaningful outputs that capture attention and deliver satisfaction to the audience.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo City, Iloilo
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: Seldom
- Influence: Sometimes
- Steadiness: Sometimes
- Compliance: Often
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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