For about 8 years in the BPO sector and 3 years freelancing, I have worked on a wide range of accounts and responsibilities, including customer service, technical support, analytics that reports directly to a Director, and leading a hybrid sales team or mix of customer service and tech support agents. Aside from my experience, my knowledge of quality assurance, coaching, training, escalation, admin and HR process will help me adjust quickly to any position.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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