Customer Support Professional | General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 6th, 2026 (4 days ago)

Member Since

August 16th, 2020

Profile Description

I am a reliable and results-driven Virtual Assistant, Customer Support Specialist, and Administrative Support Professional with 8+ years of experience helping businesses stay organized, responsive, and efficient. I have supported fast-paced companies and remote teams by handling daily operations, customer communications, and back-office tasks with accuracy and professionalism.

I specialize in customer support (chat, email, and voice), inbox and communication management, data entry, documentation, scheduling, and task coordination. I am highly organized, detail-oriented, and capable of managing multiple priorities while maintaining service quality and turnaround time.
In addition to administrative and customer support, I also have experience as a part-time Virtual Bookkeeper, handling expense monitoring, account reconciliation, document organization, email management, and audit preparation support. This allows me to assist business owners with both operational and basic financial tasks.

Tools & Platforms I Use
• Google Workspace: Gmail, Docs, Sheets, Drive
• Microsoft Office: Word, Excel, Outlook, PowerPoint
• Communication: Slack, Microsoft Teams, Zoom, Google Meet
• Task & Project Management: Trello, Asana• Scheduling: Calendly
• CRM (Basic Familiarity): HubSpot, GoHighLevel
• Accounting: QuickBooks
• Basic Design: Canva

What I Can Offer to Clients
• Customer support via chat, email, and voice
• Inbox and communication management
• Administrative and virtual assistance
• Data entry and documentation support
• Calendar, scheduling, and task management
• Basic bookkeeping and expense tracking
• CRM updates and contact management• Organized workflow and operational support

My goal is to reduce your workload, improve efficiency, and help your business run smoothly by taking care of time-consuming and repetitive tasks. I am dependable, easy to work with, and committed to delivering consistent, high-quality support for long-term partnerships.