Experienced Customer Service | Virtual Assistant |Tech-Savvy

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 11th, 2024 (5 days ago)

Member Since

August 16th, 2020

Profile Description

 ** Need an Experienced Customer Service? **
 
**Problem Solving & Tech-Savvy**
**High-Speed Internet and Equipment**
**Time-Zone & Data Security**

**Here's What I can offer**
 E-Commerce Sales 
 Customer Engagement 
 Technical Troubleshooting 
 Data Entry 
 Digital Platform Optimization 
 Data Analysis 
 Customer Satisfaction 

Greetings! I am a seasoned E-Commerce Sales Specialist and Telco Tech Expert with a demonstrated track record of success in driving digital sales and providing top-tier technical support. With expertise in customer engagement, digital platform management, and data analysis, I am committed to delivering excellence in two dynamic industries.

**Experience:**

 **E-Commerce Sales Specialist:**
- Engaged customers through live chat, addressing inquiries, and driving sales with enticing promotions.
- Managed digital platforms such as Shopee, Lazada, and TikTok to optimize product visibility.
- Ensured seamless order fulfillment, created sales invoices, and enhanced overall customer satisfaction.
- Established organized tracking systems for chats, reviews, and FAQs, facilitating insightful analysis.

 **Telco Tech Expert:**
- Provided inbound technical support, answered calls, and resolved network-related concerns.
- Navigated backend systems proficiently for account modifications, ensuring accurate customer profiles.
- Created detailed reports contributing to data-driven decision-making for enhanced service delivery.
**Why Choose Me:**
With a comprehensive skill set encompassing E-Commerce sales, customer engagement, technical troubleshooting, and data analysis, I bring a unique blend of experience to every project. My commitment to optimizing digital platforms and ensuring customer satisfaction sets me apart. Let's collaborate to elevate your business to new heights!