Mary
Customer Service Specialist/Virtual Assistant
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
April 25th, 2024 (10 days ago)
Member Since
August 16th, 2020
Profile Description
I am a highly skilled virtual assistant with 4-year experience partnering with companies and business owners to cultivate a resilient and customer-centric framework that ensures outstanding service delivery.
As a results-driven and customer-focused professional, my expertise spans Outbound Marketing, Customer Service, and Sales. Drawing from extensive experience, I adeptly handle a spectrum of customer inquiries, navigate billing concerns, manage general queries, resolve complaints, facilitate payment extensions, and process service requests.
Additionally, I specialize in sales upskilling, contributing substantially to a noteworthy boost in the team's overall customer satisfaction rate.
Top Skills
E-Commerce » Inventory Management » Quality Control
Customer Support
Customer Support » Phone Support
Other Skills
Customer Support » Email Support
Customer Support » Forum/Community Moderation
Customer Support » Sales Support
Customer Support » Phone Support » English Speaking
Human Resources
Real Estate » Appointment Setting
Customer Support » Content Moderation/Management
Office and Administration » Transcription
Office and Administration » Translation
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Office and Administration » Personal Assistant
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sibagat, Agusan del Sur
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 20%
- Influence: 19%
- Steadiness: 27%
- Compliance: 34%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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