Customer Service and Sales Representative for more than 7yrs

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 29th, 2024 (15 days ago)

Member Since

September 18th, 2013

Profile Description

Position: Telemarketer (Morgan Fidelity Associates)
SEPTEMBER 29, 2021-MARCH 29, 2022 
Call all the leads (senior citizens) in our CRM and qualify them for a healthcare
update and then transfer all qualified leads to our Sales Team.

Position: Credit Repair Specialist (APRIL 16, 2021 - JULY 07, 2021) 
Call all the leads in CRC and our CRM and assist them by providing
them with a credit analysis on their credit report. Help them sign-up for our
credit repair program. We also assist them if they have further
questions or updates on their credit report. 

Position: Telemarketer (Cold Calling/Real Estate VA) 
NOV. 9, 2020-MARCH 24, 2021
 Cold calling leads from Colorado; Sets an appointment for the
acquisition team to offer a cash offer for motivated
sellers/homeowners.
update CRM (Podio) and use Xencall as our dialer. 

Dyninno - Sept. 11, 2018 - Oct. 31, 2020
Position: Sales Representative 
• Sells international plane tickets.
• Calling customers and making a lot of follow-ups to those potential buyers.
• I was promoted to tier2 where we handle escalation calls and manager calls. 

TELUS International Philippines June 15, 2016 – August 15, 2018
Position: Customer Sales Representative (Inbound & Outbound)
•Up sells antivirus programs and applications to customers for their computers.  •Renew and upgrade the mobility plan of the customers and make sure that their plans are up-to-date. 
•Support all billing concerns and rate plan changes.

AFNI Philippines Upgrade to see actual infovember 16, 2016 – May 09, 2016 
Position: Customer Sales Representative
•Support all billing concerns.•We sell products like phones, the internet, and cable.
•We also do basic troubleshooting. 

CONVERGYS Philippines Services Corporation 
(TELSTRA)May 11 – November 03, 2015
Position: Sales Associate II 
 •Support all mobile prepaid concerns including credit disputes, Credit balance, and recharging their services.
•We also support troubleshooting for mobile phones in terms of mobile data, Hotspots, and tethering.
•We also troubleshoot dongle and Pocket WI-FI if they can’t connect to the internet.

WEST Contact Services Upgrade to see actual infogust 25, 2014 – January 19, 2015
Position: Technical Support Specialist
•Supports installations of cable boxes and internet modems for COMCAST customers.
•We also troubleshoot technical issues regarding cable boxes and modems.

STARTEK International, ltd.January 22 – June 24, 2014 
Position: Technical Support Representative
•Support, and provide solutions to technical issues on phone and internet service for COMCAST. 
•Also sell a line of business (e.g. phone, internet, and cable) for Comcast to our valued customers.