Current Employment Status:
Hired Part Time on Jan 16, 2023
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Associates degree
Last Active
January 16th, 2024 (119 days ago)
Member Since
August 8th, 2020
Profile Description
- Assist CSR’s with questions through proactive management and floor presence/coverage.
- Provide leadership, monitoring and training for all employees
- Providing product knowledge training
- Act as subject matter expert in all Customer Service systems, processes and ensure first level support is provided to Consultants in these areas.
- Assists in setting training schedules
- Performs other duties or special project as assigned
- Work closely with the Training and Fraud Management Team to assure training content is updated and aligned with Abuse Standards/Terms of Services
- Worked to address customers concerns in a timely and effective manner
- Provide information about products and services, respond to customer complaints via calls and
Top Skills
Customer Support » Email Support
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Other Skills
Marketing » Content Creation » Creative Writing
Customer Support
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Marketing » Copywriting
Human Resources
Design » Web Design & Page Layout
Video Editing
Customer Support » Phone Support
Office and Administration » Transcription
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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