Hi! My name
I've been in the industry for 3 years, specifically as a co-lead in customer service representative roles, handling
• Manage large amounts of incoming phone calls
• Appointmet setter
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Training individuals
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
•
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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