General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 15th, 2024 (today)

Member Since

August 5th, 2020

Profile Description

*Experienced Customer Support Specialist & Virtual Assistant* 

With over 8 years of dedicated experience in customer support, I bring a wealth of knowledge and skills to provide top-notch service. My journey includes honing expertise in retention strategies and serving as a reliable virtual assistant, adept at handling a diverse range of tasks.

Skills Highlights:
Customer Support: I've spent years perfecting the art of customer service, ensuring every interaction leaves a positive impression. Whether it's troubleshooting issues, answering inquiries, or resolving conflicts, customer satisfaction is always my priority. 

Retention Strategies: 
Understanding the value of customer retention, I've developed and implemented effective strategies to foster long-term relationships. Retaining customers is not just about solving problems but also about nurturing connections and understanding their needs.

Virtual Assistance: 
From managing schedules to handling emails and beyond, I excel in providing comprehensive virtual assistance. My organizational skills ensure tasks are completed efficiently and deadlines are met promptly.

Social Media Management: 
Proficient in leveraging social media platforms to enhance brand presence and engage with audiences. I understand the importance of crafting compelling content and maintaining an active online presence to drive growth.

Google Suite Mastery: Whether it's Google Docs, Sheets, or Slides, I am well-versed in utilizing the full suite of Google tools to streamline workflows and enhance productivity.

Basic Graphic Design: Equipped with fundamental graphic design skills, I can create visually appealing content to support various marketing initiatives. From social media graphics to promotional materials, I ensure every design reflects the brand's identity.