Experienced Customer Service Specialist and Digital Marketing Assistant with 6+ years of remote and on-site work across e-commerce, corporate marketing, and operations.
I help online businesses deliver exceptional customer experiences while keeping their brand active and looking great. On the customer service side, I manage high-volume support queues via Zendesk and Gorgias, process orders and returns on Shopify, and handle post-purchase communication that builds lasting customer loyalty.
On the marketing side, I support brands as a reliable digital marketing assistant, creating eye-catching graphics using Canva and Adobe Photoshop, producing engaging content for social media, managing content calendars, and helping keep brands consistent and visible across digital channels. I enjoy the creative side of marketing just as much as the operational side.
I am self-directed, organized, and comfortable working independently in fast-paced remote environments. Whether it's owning a support inbox, designing visuals, or keeping social pages active and on-brand, I show up with care, consistency, and a genuine passion for helping businesses grow.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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