Customer Support PRO | A+ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 18th, 2024 (3 days ago)

Member Since

August 3rd, 2020

Profile Description

Need Exceptional Customer Support or A+ Virtual Assistance? You're in the right place! 

Hello there! I'm a seasoned Customer Support Associate with over five years of experience - ready to take your customer experience to new heights. Whether it's through phone, chat, email, SMS, or social media, I've got you covered!

My extensive background in supporting renowned companies like AT&T, Sam's Club, Heineken, and Foundr Magazine speaks volumes about my expertise in providing top-notch assistance. But that's not all! I'm a multi-talented professional, juggling Sales alongside my support duties. I've successfully sold cable, internet, digital and mobile phones, and business online courses across various platforms.

Looking beyond Support and Sales, I have a diverse skill set that can be your ultimate asset:
- Efficient Data Entry
- Social Media Management
- Review Responder
- Organized File Management
- Calendar Management
- Engaging and Managing >Facebook Communities
- Basic Bookkeeping
- Handling Bank Charge Disputes
- Streamlined Order Management

You'll find me well-versed in utilizing a range of powerful tools, including Freshdesk, Freshchat, Intercom, Hubspot, Manychat, Oracle, Infusionsoft, and many more! From social media platforms like Facebook, Instagram, Twitter, and LinkedIn, to productivity boosters like Asana, Typeform, and Microsoft Office - I'm a pro at making technology work for you.

Let's collaborate to elevate your customer support and enhance your business. Feel free to reach out with any inquiries, and I'm here to chat!