Results-driven Operations, Logistics, and Transportation Professional with over 10 years of experience across customer service, team leadership, transportation operations, and supply chain support.
Throughout my career, I have progressed from Customer Service Representative to Subject Matter Expert, Team Leader, Logistics Specialist, and Associate Transportation Analyst. I have supported global brands including Paula's Choice and Million Dollar Baby, working closely with carriers, warehouses, vendors, customers, and internal stakeholders to ensure smooth day-to-day operations.
My experience includes transportation operations, shipment coordination, carrier management, freight auditing, logistics documentation, order fulfillment support, POD management, OS&D claims processing, reporting, process improvement, and customer support. I am highly organized, detail-oriented, and comfortable working in fast-paced environments where accuracy, communication, and problem-solving are essential.
I am proficient in Microsoft Excel, Microsoft Office, Google Workspace, Outlook, Teams, Slack, NetSuite, CRM platforms, Transportation Management Systems (TMS), and reporting tools.
I am currently seeking a long-term remote opportunity where I can contribute my operations, logistics, transportation, customer service, and leadership experience while continuing to grow professionally.
Core Strengths:
• Logistics & Transportation Operations
• Shipment Tracking & Coordination
• Carrier & Vendor Management
• Freight Auditing & Documentation
• Order Fulfillment Support
• Customer Service & Escalation Management
• Team Leadership & Coaching
• Reporting & Data Analysis
• Process Improvement
• Remote Operations Support
I take pride in being dependable, proactive, and committed to delivering high-quality results while supporting business growth and operational success.
Experience: 1 - 2 years
Experience: 2 - 5 years
Organizing and managing the flow of goods from suppliers to customers efficiently.
Experience: 1 - 2 years
Providing administrative and operational support remotely.
Experience: 2 - 5 years
Improving workflows for better efficiency and cost savings.
Experience: 1 - 2 years
Handling emails and scheduling to keep operations organized.
Experience: 2 - 5 years
Identifying issues and creating solutions quickly.
Experience: 2 - 5 years
Monitoring shipments and providing timely delivery updates.
Experience: Less than 6 months
Ensuring accuracy and quality in all tasks.
Experience: 5 - 10 years
Taking charge and driving projects forward when needed.
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