d9d 0 41c80fd8b

Operations Supervisor

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $724 USD )
30 hrs/wk ( $5.49 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
More than 8 years as Customer service specialist/Supervisor
BASIC INFORMATION
Age:
29
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:24%
Dominance:13%
Influence:21%
Steadiness:42%

English
 C1(Advanced)
Last Active:
2020-08-08
Member Since:
2020-07-31
SKILL SUMMARY

I'm JT, I have worked as a Messaging Specialist/Customer service and as a Supervisor from March 2012 up to Present. I have supported one of the major US Telco, and undergo several ups and downs during the whole period.
As an expert, I have catered almost all kind of concerns/request from our customers such as Troubleshooting network services, Explaining their bills, providing recommendations on which device would best fit their preference, do sales job and many more (payments, collections, escalations).
As one of the Leaders as they call, I have supported my experts by monitoring their activities, commending them whenever they do something good, remind them of the company policies and taking over escalation request whether it is a dispute, rant of customer or an investigation. My overall experience with this company was awesome, and it really polished my skills.
I am looking for a company that I can call as my new home.

WORKER SKILLS
TOP SKILLS
  • Quality Assurance
  • Transcription
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Part of my Job as Supervisor includes some of these skills.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have more than 8 years of experience supporting customers whose primary language is English, through calls, emails and even messaging.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I am good at proofreading which is also part of the job that I have and I am doing it for more than 8 years.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

Some of these skills are polished through my experience for more than 8 years

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
EXPERIENCE

Little to none experience in advertising through social media platforms.

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
EXPERIENCE

No experience at all for all the items on the list.

SKILL RATING
  • AngularJS
  • ASP.NET
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Node.js
  • Optimizepress
  • PHP
  • React
  • Ruby on Rails
  • Shopify
  • VueJS
  • WooCommerce
  • Wordpress Development

Webmaster
EXPERIENCE

I am familiar with Basic HTML, but have not heard of the rest.

SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
EXPERIENCE

Not really artistic, have not tried to learn any of these.

SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Software Development / Programming
EXPERIENCE

I love to support products and programs in development by sharing my feedback and thoughts, but I am not fond of programming one.

SKILL RATING
  • Android development
  • C#
  • Desktop Applications
  • Game development
  • iOS development
  • Python
  • Software QA Testing

Finance & Management
EXPERIENCE

Most of these is part of my job as a Supervisor and I have 2+ years experience on most of these skills.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Payroll
  • Quickbooks
  • Strategic Planning
  • Tax Preparation
  • Xero

Customer Service & Admin Support
EXPERIENCE

These are the fields that I specialized in, I have experience on most of these for more than 8 years.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
EXPERIENCE

Part of being a Supervisor is to be familiar and aware of the legal grounds to support the Code of Conduct of the Company.

SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
EXPERIENCE

No experience on any of these.

SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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