I used to work as a call center agent for 6 years, taking tasks such as calling

Since I have started my career in the BPO industry, ecommerce had always been the core of the businesses that I handle. Digital Marketing, Data Analysis, Customer service, Payment Processing, Product Management and Content Creation to name a few of the experience that I have with Ecommerce.

Since college, I have sharpen my skills in computer knowledge. Here is a list of the things that is connected to Computer Literacy that I am confident on. -Basic Operations: Understanding how to operate a computer, including starting up, shutting down, and using peripherals like printers and scanners. -Software Proficiency: Familiarity with common software applications, such as word processors (e.g., Microsoft Word), spreadsheets (e.g., Excel), and presentation tools (e.g., PowerPoint). -Internet Navigation: Skills in browsing the web, using search engines effectively, and understanding online safety practices. -Email Communication: Knowing how to compose, send, and manage emails, including attachments and folder organization. -File Management: Ability to create, save, and organize files and folders on a computer. -Troubleshooting: Basic problem-solving skills for common technical issues, such as software glitches or connectivity problems. -Security Awareness: Understanding cybersecurity basics, such as using strong passwords, recognizing phishing attempts, and protecting personal information. -Social Media: Familiarity with popular social media platforms and understanding their functionalities and etiquette. -Cloud Computing: Awareness of cloud services (e.g., Google Drive, Dropbox) for file storage and collaboration. -Digital Collaboration Tools: Using tools for remote communication and collaboration, such as video conferencing software and project management apps.

Managing inbound and outbound calls weather it is Technical, Financial, Customer Service is a must for working online. I have been taking calls for more than 10 years. I am able to solve the customers problem, provide accurate information, update customer details, document information and follow up as needed.

I love public speaking, debate, declamation, theatre acting. I am fond of speaking in public weather scripted or impromptu.