E-commerce Maestro and Amazon Appeals Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 6th, 2024 (5 days ago)

Member Since

August 12th, 2013

Profile Description

With a strong background in E-commerce and customer service, I am confident in my ability to contribute significantly to your team.
 
Over the past seven years, I have excelled in the dynamic landscape of E-commerce, specializing in handling appeals for suspended Amazon and Walmart seller accounts. My experience extends to successfully reinstating over a hundred suspended accounts on these platforms. In a leadership capacity, I managed a team of 38 individuals, overseeing Drop Shipping/Retail Arbitrage automation on Amazon stores for various sellers. This multifaceted experience has equipped me with a deep
understanding of E-commerce operations and strategies.
 
In my nearly five years as a customer service associate in a prominent BPO company in the Philippines, I honed my skills in customer relations while working on a healthcare insurance account. I am proud to have developed strong interpersonal skills, effective communication abilities, and proficiency in both verbal and written English. Handling claims, reimbursement disputes, and providing benefit coverage for patients have been integral aspects of my role, contributing to my expertise in
delivering accurate information and resolving complex issues.
 
Additionally, my experience as an auditor of calls and involvement in the escalation desk have instilled in me a commitment to maintaining the highest standards of accuracy and service quality. I am confident that my diverse skill set, along with my dedication to excellence, would make a valuable contribution to your team.