Current Employment Status:
Hired Part Time on Dec 13, 2022
Hired Full Time on Mar 18, 2024
Hired Full Time on Apr 6, 2024
My expertise primarily revolves around delivering exceptional customer service, encompassing several key responsibilities:
* Skillfully handling
* Effectively managing messages and comments on various social media accounts
* Proficiently processing refunds and returns on Shopify
* Conducting direct communication with suppliers to address shipment concerns follow-ups and other customer's concerns
* Established a record of effectively resolving chargebacks across various platforms including PayPal, Stripe, Klarna, and Shopify
Moreover, I am adept at providing valuable support in other areas and capable of performing a wide array of tasks, including but not limited to:
* Efficiently managing
* Addressing customer complaints with tact and professionalism
* Handling and maintaining social media accounts
* Conduct thorough research and proficient data entry
* Demonstrating exceptional multitasking abilities
* Fluently communicating in English
* Utilizing Canva effectively for creative projects
* Ability to work independently / with less supervision and with a team
* Well-developed sense of urgency and follow-through
* Ability to multitask multiple systems, screens, and tasks
* Time management and adherence to schedules
* Highly trainable; ability to learn and adapt to new software technologies
I always take immense pride in my work, and my long-standing relationships with clients speak volumes about my ability to consistently deliver outstanding and quality output. I am confident that my skills and dedication would make me an invaluable asset to your company.
Experience: 5 - 10 years
Manage all our customer's concerns, inquiries, and other matters
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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