I've worked in a BPO for almost 7 years now and I can say that my skills have improved. My first job was for eBay and I assist customers with their orders, then I worked for Comcast as tech support and customer service representative as well. Until I found an Australian-based company as a customer service representative which focuses on deliveries and was later promoted as Subject Matter Expert and the main focus is damage insurance.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.