I help business owners build fast, conversion-focused websites and automated systems — and keep their customers from walking away. With experience in both web development and customer retention, I bring a rare combination: I can build your funnel and help protect the revenue it generates.
On the development side, I specialize in WordPress, Elementor, and GoHighLevel — handling everything from page design to full CRM and automation workflows using Zapier. On the customer side, I've worked as a retention specialist handling customer inquiries, dispute resolution, and chargeback management via
Customer retention & support:
Retention specialist —
Handling customer inquiries, win-back conversations, dispute escalations, and chargeback cases through
•Customer inquiry handling
•Chargeback response & dispute resolution
•Customer win-back & retention outreach
Core services:
•WordPress setup & customization
•Elementor page design & layout
•GoHighLevel funnels & workflows
•Zapier & Pabbly automation
•Sales & landing page builds
•WooCommerce / Shopify setup
•Speed & performance optimization
•On-page SEO (titles, meta, schema)
•CRM &
•Website migration & hosting
•Maintenance & troubleshooting
•Customer support (Zendesk, Freshdesk)
Tools & platforms:
Web development:
•WordPress
•Elementor
•Divi
•WP Bakery
•Beaver Builder
•HTML/CSS
•Funnels & CRM
•GoHighLevel
•ClickFunnels
•Kajabi
•Shopify
•WooCommerce
Automation:
•Zapier
•Pabbly
•ActiveCampaign
Customer support:
•Zendesk
•Freshdesk
•Ethoca
SEO & analytics
•Google Search Console
•SEMrush
•Ahrefs
•Google Analytics
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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