IT Support and Systems Professional with 7+ years of experience supporting end users, networks, and business systems in fast-paced, SLA-driven environments. Strong background in Tier 1–2 support, network and systems administration, and documentation, with experience working in ISO 27001–certified environments.
Skilled in troubleshooting Windows 10/11, Windows Server, Active Directory, Microsoft 365, VPNs, and network-related issues. Detail-oriented and reliable, with a strong ability to follow SOPs, manage tickets, and communicate clearly with technical and non-technical users. Comfortable working remotely, independently, and across U.S. time zones.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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