Overview
Looking for full-time work (8 hours/day)
at $5.20/hour ($1,008.74/month)
Bachelors degree in Information Technology
Last Active
June 2nd, 2026 (2 days ago)
Member Since
June 10th, 2010
Profile Description
Over 5 years of hands-on experience working in Managed Service Provider (MSP) environments
Provide 1st and 2nd line remote support via phone,
Troubleshoot complex Microsoft 365, Windows, and networking issues
Administer Microsoft 365 environments
Manage Exchange Online, Microsoft Teams, SharePoint, OneDrive, and Microsoft Entra ID
Perform upgrades, and cloud migrations
Perform user and permission management, password resets, and security troubleshooting
Handle device compliance and endpoint support for Windows
OS
Diagnose and resolve LAN and WLAN connectivity issues
Maintain and document client environments using IT Glue
Operate effectively within SLA-driven MSP environments
Maintain structured ticket handling and detailed documentation
Create comprehensive diagnostic notes and knowledge base articles
Use ticketing platforms such as ConnectWise and Autotask
Utilize RMM tools including N-able and ScreenConnect
Communicate fluently in professional English
Demonstrate strong customer service mindset, reliability, and operational accountability
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Customer Support » Helpdesk Support
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Opol, Misamis Oriental
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 40
- Influence: 10
- Steadiness: 26
- Compliance: 24
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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