Mary

Customer Service Representative

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 23rd, 2024 (24 days ago)

Member Since

July 19th, 2013

Profile Description

I’ve been with the call center industry for 13 years. I work as a Customer Service Representative for Transcom Worldwide, Sitel Philippines and TPG Australia. I have excellent oral and written communication skills. I have enough knowledge in providing excellent customer service. I’m knowledgeable in MS Word, MS Excel, MS PowerPoint, and Internet Explorer. I have excellent customer service skills and analytical approach that I can use in resolving customer’s issue. I have knowledge in troubleshooting for cable service, mobile and broadband service. I can handle billing concerns like explanation of bill, disputes, and complaints. I’m knowledgeable in provisioning broadband service for new customers.I got certified for Global Distribution System, also known as SABER. I use this system to book domestic and international flights, change, cancel flights and add special requests from our guests in Australia and in any part of the world.You should hire me because I am flexible, hardworking and goal oriented. I am willing to be train, and I only need minimum supervision. I am detail oriented and I can perform this job well. I hope you can consider me for this position.Thanks.

Top Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Microsoft Word

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Basic Information

Age
38
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  104
DISC
Dominance: 33
Influence: 28
Steadiness: 34
Compliance: 5
English
C2(Advanced/Mastery)
Uploaded ID
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