Medical Virtual Assistant| Shopify Customer Support

Overview

Looking for full-time work (8 hours/day)

at $5.65/hour ($1,088.00/month)

Bachelors degree

Last Active

June 30th, 2026 (13 days ago)

Member Since

July 17th, 2020

Profile Description

Medical Admin Assistant | Shopify VA | Customer Support

Healthcare practices move fast, patients need timely support, schedules change constantly, and small administrative mistakes can quickly become big problems. That’s where I can help.

I’m a Medical Virtual Assistant with 3 years of experience supporting U.S.-based healthcare providers and health & wellness brands with patient coordination, scheduling, customer support, EHR management, insurance-related tasks, Shopify store management, and administrative operations. I’m comfortable working in fast-paced environments where professionalism, accuracy, and compassionate communication matter every day.

In addition to healthcare support, I also have hands-on experience managing Shopify operations for a health and wellness brand, including product uploads, collections, bundles, order management, customer support, SEO optimization, discount codes, email marketing, and social media support through Meta Business Suite, Instagram, Facebook, and TikTok.

I’ve handled appointment scheduling, patient intake, follow-ups, email and phone communication, medical records organization, referrals, fax management, Shopify admin tasks, and workflow coordination while maintaining confidentiality and attention to detail. I understand how important it is for healthcare practices and wellness brands to stay organized, responsive, and efficient without compromising patient or customer experience.

What I Can Help You With:

• Appointment Scheduling & Calendar Management
• Patient Intake & Follow-Ups
• EHR / EMR Management
• Insurance Verification & Coordination
• Medical Records & Documentation Support
• Email, Phone & Chat Support
• Referral & Fax Management
• Shopify Store Management
• Product Uploads & Order Management
• Collections, Bundles & Discount Codes
• Email Marketing (Mailchimp & Flodesk)
• Meta Business Suite & Social Media Support
• Administrative & Data Entry Tasks
• CRM & Workflow Organization
• Lead Generation & Outreach Support

Tools & Platforms:

SimplePractice | Practice Fusion | Updox | Kareo | eClinicalWorks | Jane App | Zocdoc | Spruce | MyFax | DocuSign | Shopify | Mailchimp | Flodesk | Meta Business Suite | Instagram | Facebook | TikTok | Google Workspace | Microsoft Office | Notion | Trello | ClickUp | Slack | Zoom | ---------- | GoHighLevel

Why Clients Choose Me:

• Professional and compassionate communication
• Strong attention to detail and organization
• Reliable with follow-ups and deadlines
• Comfortable handling sensitive patient information
• Able to multitask in fast-paced environments
• Quick learner with minimal supervision required

I’m not just here to complete tasks, I’m here to help your practice or brand run smoother, support your patients and customers professionally, and become a dependable part of your team long-term.

Let’s work together.