Microsoft Office Program (Word, Excel, Powerpoint)
Excellent communication skills with
focus on team-building and customer/ client relation
Competent in every task with outstanding
organizational, multitasking and problem-solving abilities
I have a 7 years experienced as an office and admin (Virtual Assistant). Way back college days, I was a Student Assistant assigned at the office of Chemistry Laboratory Chief as an Admin assistant for 4 years while taking up a degree. My tasks was to prepare and manage correspondence, reports and documents. Encoding of purchase requisition, filling of sales invoice and processing office works. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Performing other task assigned by the Laboratory Chief. After I graduated from college, I landed my first job at Process Synergy Incorporated as a Customer Service Representative for a year. I take calls from existing /prospective customers of client company. Addresses existing /prospective customers’ queries and product related concerns. Execute direct sales and necessary reservations and Ticketing services with the agreed Service level targets. Meets productivity, quality and efficiency goals. Dutifully execute above mentioned tasks during the specified work schedule. Perform other analogous tasks related to the program/ account. My next job was a Medical Coder at Worldsource, Incorporated for almost 2 years. Analyze patients charts carefully to know the diagnosis and represent every item with specific codes. Collect health information as documented by medical specialist and code them appropriately. Consult medical specialist for further clarification. Always check emails for new announcements or updates given by the director. Finished assigned tasks and quota per day. Maintaining high accuracy scores in order to meet clients expectations.
I have a 1 year experienced as a Customer Service Representative. These are my scope of work: Take calls from existing /prospective customers of client company Addresses existing /prospective customers’ queries and product related concerns Execute direct sales and necessary reservations and Ticketing services with the agreed Service level targets o Creates reservations for both revenue and award tickets o Processes special requests (Group/Tour bookings, Email handling, etc) o Process seat selection o Process staff travel requirements o Computes and provide fare information o Provides general information regarding clients products and services o Proactively supports the sales team to generate more revenue ü Perform other analogous tasks related to the program/ account.
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