I have been working online for more than 8 years, carrying out various roles such as general virtual assistant, project manager, HR, and
I started as a customer support personnel handling technical email support for Platinum Group Inc. - an affiliate marketing company from the US. My second client whom I worked with for 2 years was a UK-based company, Perseus Tech Ltd, and they gave me broader roles and variety of tasks. I worked as an HR personnel and project manager in charge of the hiring process and weekly payrolls of 8-12 people. I have also done supervisory work such as distributing tasks for the team and has done quality assurance on their outputs via Asana and Google Workspace. I have also written contents for the company's Wordpress blogs, several data entry and transcription jobs.
My third client was a sole proprietor from New York offering SEO services. I was tasked to create web 2.0 sites on Wordpress and Weebly; write keyword based contents for these sites created; and build links on them. The contents I wrote varied from topics like used cars, divorce, fertility issues, hardwood floors and more. I also used to work for a crossfit gym owner in California and my responsibilities were keeping his website up to date, data entry, social media management, creating campaigns in InfusionSoft and managing mailing list through MailChimp and FrontDesk. My latest client was a Canadian Youtuber and entrepreneur. I have helped him grow his channel from 100k subs to over 500k by applying basic SEO techniques and social media marketing strategies. I have also grown his social media presence across several platforms. My main responsibilities were mostly social media management, community moderation, content creation and Youtube SEO. I have also written a couple of blog articles for him and created optimized, eye catching Youtube thumbnails via Canva.
• Fluent in spoken and written English (CEFR level: C2)
• Strong written and oral communication skills
• Excellent background in Accounting, Business Management and Philippine Business and Labor Laws
• Proficient Microsoft Office Suite and Google Workplace user
• Project Management: Asana, Trello, ClickUp, Slack
• Digital Marketing: creating campaigns, running
• CRM set up and maintenance: Streak, Keap (formerly Infusionsoft), Zendesk, Frontdesk and Kayako
• Social media management and community moderation: Youtube,
• Knowledge and experience in Youtube SEO, Yoast, backlink creation, product listing optimization
• Basic graphic design: Canva and Photoshop
• Content creation and management: Hootsuite and Later
• Ecommerce and affiliate marketing sites: Shopify, Amazon, Etsy, Ebay, Clickbank, and Clicksure
I have worked as a call center agent for Teleflora, a US based company back when I was still taking up my undergrad degree and I have been working for 3 years on online jobs requiring excellent communication and English skills.
I graduated from University of the Philippines(one of the top universities in the country) with a degree on BS in Management. As part of my undergraduate program, I have taken up several courses on accounting, finance, inventory management, human resource management and marketing.
I started out as a customer support personnel addressing technical questions from my clients customers and my customer support experience could be traced back when I worked for Teleflora as a call center agent addressing customer concerns and order processing. And for 2 years, I have been a well rounded virtual assistant for my UK based client. I have also been travelling
I am a 3rd year law student and I have taken up legal research and legal writing courses. I have also written several legal documents for school and work purposes. Lastly, I have worked as paralegal for a gubernatorial candidate in the recent Philippine elections. My work involved conducting poll watchers training, municipal board canvassing watcher, and preparing complaint affidavits on election offenses committed against our client.
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