Virtual assistant/Collection Specialist

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

May 5th, 2024 (4 days ago)

Member Since

July 13th, 2020

Profile Description

An experienced and dedicated Debt Collector with a strong background in financial services and customer relations. Proven ability to effectively track and locate delinquent debtors and negotiate payment arrangements in a professional and respectful manner. Possesses exceptional communication, negotiation, and interpersonal skills, along with a deep understanding of debt collection laws and regulations.
 Key Skills and Competencies: 
1. Debt Recovery: Proficient in implementing effective debt recovery strategies and techniques to expedite the collection process.
2. Negotiation Skills: Excellent ability to negotiate payment plans and settlements with debtors while maintaining a professional and empathetic demeanor.
3. Legal Knowledge: Solid understanding of the Fair Debt Collection Practices Act (FDCPA) and other relevant laws and regulations governing debt collection.
4. Record Keeping: Detail-oriented with the ability to accurately document and maintain records of debts, payments, and any relevant communication with debtors.
5. Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly convey information to debtors and other stakeholders.
6. Problem-solving Skills: Strong ability to resolve disputes and handle challenging situations in a calm and effective manner.
7. Customer Service: Committed to providing respectful and professional service to all customers, regardless of their debt status.