Virtual Assistant | Consumer Support Specialist
Tasks
-Provide basic solution to complaints
-Follow through with the solutions given and make use of customer's feedback
-Analyze situations and determines the problem-Gives personalized service that makes customers loyal
-Uses CRM to properly document Client data
-Updates customer of the situation/problem
-Create designs for web pages and mobile by Using Figma and Adobe XD
Skills
-Analytical skills
-People skills
-Basic Computer Skills
-Problem-solving Skills-
-Design Skills
-Listening and Comprehensions
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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