CSR/Order Processing / Supply Chain Associate/Inventory Spec

I am a talented, ambitious and hardworking individual, and with the experience I had as a Customer Service Representative, I make sure that the customers are happy and get the satisfaction they deserved.

Started my career as a Lead Generation Specialist under healthcare account for 3 years.

Been an Invoice Processing Specialist under Factoring Company for more than a year.

* Maintaining accurate records of stock levels using inventory management software. Organizing stock systematically for easy access and tracking. *Managing inventory updates efficiently is crucial for businesses working with multiple vendors and partners * Download inventory file from vendor and upload to Partners website.

* Sorting emails using folders, labels, and categories. * Prioritizing urgent messages and responding accordingly. * Keeping the inbox clutter-free (Inbox Zero approach) * Crafting clear, concise, and professional emails. Using appropriate tone and formatting for different recipients. Proofreading for grammar, spelling, and clarity before sending. * Responding promptly to time-sensitive emails. * Using CRM (like Salesforce, Zoho) for email tracking. Leveraging tools like Outlook, Gmail, or Freshworks for automation.

EU-based role focused on order management, verifying customer details and delivery addresses to ensure accurate fulfillment before submitting orders to dropshipping partners.