Virtual Assistant/Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

July 19th, 2020 (1394 days ago)

Member Since

July 9th, 2020

Profile Description

Customer Service RepresentativeWork with Excellence, Effeciency and Diligence.
Hi! I'm a Customer Service Representative.Here's the Services that I can offer:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
I can also do Telemarketing-Identifies prospects by reading telephone and zip code directories and other prepared listings.
Calls prospective Customers by operating telephone equipment,automatic dialing systems,and other telecommunication technologies.
Influences Customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
Completes order by rcording names,addresses,and purchases;referring orders for filing.
Keeps equipment operational by following manufacturer's instructions and established procedures.
Secures informations by completing database backups.
Maintains safe and clean working environment by complying with procedures,rules and regulations.
Maintains operating by following policies and procedures;reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Online English Teacher/Esl Tutorial
Preparing lesson plans in accordance with the students' learning needs.
Designing and presenting educational materials.
Tailoring lessons to accomodate differences in learning style and speed.
Evaluating students' progress.
Preparing and dessiminating progress reports at regular intervals.
Remaining knowledgeable about and respectful of cultural differences within the classrooms.
Assisting students with their technical difficulties,where possible.
Transcriptionist
listen to dictated recordings and transcribe the information or data into correspondence, reports and other documents.
Offer services to medical,legal and general transcription industry.
Data /Entry Specialist
Maintains database.
Processes customer and acccount source documents.
Resolve deficiencies.
Maintains data entry requirements by following data program techniques and procedures.
Verified entered customer and account data by reviewing,correcting, deleting and re-entering data.
Secures information by completing database backups.
Maintains operating by following policies and procedures;reporting needed changes.
Maintains customers confidence and protects operations by keeping information confidential.
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Answer telephone calls from potential customers who have been solicited through advertisements.
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Maintain records of contacts, accounts, and orders.
Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.