Janice

Customer Service Specialist / Dedicated Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

April 24th, 2024 (5 days ago)

Member Since

July 8th, 2020

Profile Description

Hi there!

Have you been looking for a personal virtual assistant?

Why you should select me as your personal virtual assistant?

I am an experienced Customer Service Specialist with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance.

I have more than 7 years of experience  in the BPO industry, and although I'm new to freelancing and don't yet have client testimonials to share, I've proactively acquired the necessary skills to excel as an effective virtual assistant through online courses and tutorials.


Here are the following services I can offer to you and your business:
-Customer Service
-Collections
-Administrative Support
-File and document organization
-Email monitoring and organizing
-Travel arrangements
-Social Media Management -- (creating, posting content to social media platforms)
-Social media marketing (Creating Ads on Facebook, and Instagram)
-Calendar and Schedule Management using Google Calendar, and Calendly
-Research, Data Collection, and Data Entry;
-Social media community engagement
-Creating social media graphics, brochures, flyers, and banners using Canva -Transcription: Transcribing audios/videos
-Communication with clients via telephone, email, messenger systems, social media platforms
-Data entry - gathering data from a website and entering it into a spreadsheet
-Other administrative support.

I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I strive to build long-term professional relationships with my clients to ensure the success of every project.

Given the opportunity, I am committed to contributing significantly to the growth of your business.
Cheers!

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Marketing » Email Marketing

Experience: Less than 6 months

I am still new to freelancing and is currently on a BPO industry but I am currently taking online courses for Digital Marketing (Email, FB, Ig ads)

Marketing » Social Media Management » Facebook marketing

Experience: Less than 6 months

I am still new to freelancing and is currently on a BPO industry but I am currently taking online courses for Digital Marketing (Email, FB, Ig ads)

Marketing » Social Media Management » Instagram marketing

Experience: Less than 6 months

I am still new to freelancing and is currently on a BPO industry but I am currently taking online courses for Digital Marketing (Email, FB, Ig ads)

Customer Support » Email Support

Experience: 1 - 2 years

I have been an email support assisting Amazon Sellers for 2 years.

Marketing » Social Media Management » Social Media Marketing

Experience: Less than 6 months

I am still new to freelancing and is currently on a BPO industry but I am currently taking online courses for Digital Marketing (Email, FB, Ig ads)

Basic Information

Age
30
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 28%
Influence: 15%
Steadiness: 24%
Compliance: 33%
English
C1(Advanced)
Uploaded ID
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