Hi, I'm Jessele.
I'm a Virtual Executive Assistant, Social Media Management Support Specialist, and Customer Support Professional who helps busy entrepreneurs and growing businesses stay organized, engaged with their audience, and focused on what matters most.
With 9 years of experience in corporate banking and client relations, I bring a strong foundation in managing high-volume communication, handling sensitive information, and delivering exceptional customer experiences. I thrive in fast-paced environments where attention to detail, reliability, and professionalism are essential.
Beyond administrative and customer support, I also provide social media management support to help businesses maintain a consistent online presence and build stronger connections with their audience.
I specialize in supporting day-to-day business operations through
What I can help you with:
•
• Calendar management and appointment scheduling
• Customer support via
• Data entry and CRM management
• Administrative and operational support
• Social media content scheduling and publishing
• Community engagement and responding to messages/comments
• Basic social media reporting and performance tracking
• Canva graphic creation for social media content
Tools I work with:
• Google Workspace (Gmail, Docs, Sheets, Calendar)
• Microsoft Office (Word, Excel, PowerPoint)
• Canva
• Meta Business Suite
• HubSpot CRM (basic)
• Zendesk (basic)
• Buffer / Later (familiar)
I take ownership of my work, communicate proactively, and ensure tasks are completed accurately and on time. My goal is to help businesses save time, strengthen customer relationships, maintain an active online presence, and focus on growth.
If you're looking for someone dependable, detail-oriented, adaptable, and easy to work with, I'd love to support your team and contribute to your success.
Experience: 5 - 10 years
Experienced in assisting clients, handling inquiries, and supporting sales teams. Skilled in customer relations, upselling, and ensuring client satisfaction through excellent communication and service.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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