I am a seasoned Patient Care Coordinator with over 3 years of experience specializing in multi-site healthcare administration. I have a proven track record of managing centralized scheduling and administrative workflows for 16 different clinic locations simultaneously, ensuring operational efficiency for each site.
My expertise includes independently handling 40% of total inbound call volume for busy practices while maintaining high service standards. I am proficient in various EMR/EHR software, including Modmed, Carepath, Wellsky, and Axiscare. I am dedicated to guiding patients through their care journey with precise intake, diligent insurance coordination, and professional multi-channel communication.
Experience: 1 - 2 years
Coordinated complex doctor rotations and balanced urgent follow-ups with new patient intakes.
Experience: 2 - 5 years
Advanced user of medical software including Modmed, Carepath, Wellsky, and Axiscare.
Experience: 1 - 2 years
Expertly managed centralized scheduling and workflows for 16 different clinic locations.
Experience: 1 - 2 years
Performed high-accuracy data entry for patient records and updated sensitive medical information.
Experience: 1 - 2 years
Streamlined personnel workflows and managed shift rotations to improve team productivity.
Experience: 1 - 2 years
Experienced in conducting prior authorization processes and verifying insurance compliance.
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